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Posted: October 18, 2016
Last activity: October 19, 2016
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How to get agent queue number
Hi,
I need agent queue number to restart the agent using agentutils API (restart queue). I am using 6.1.
How can I get agent queue number? Is there any API or method to get queue number?
Thanks,
Kousik
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Posted: 4 years ago
Hi Kousik,
Have you checked .pxQueueItemID parameter ? https://pdn.pega.com/how-asynchronous-service-processing-works#qid
What's the type of your agent? Is it Standard or Advanced?
Thanks,
Habeeb Baig
Is there any solution to this?