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Nirmala Pauline Mary Francis (NirmalaF)
State of New Jersey
Software Engineer
State of New Jersey
US
NirmalaF Member since 2010 5 posts
State of New Jersey
Posted: August 9, 2018
Last activity: August 12, 2018
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How to get all node's CTI session information?

We can get the list of agents logged into particular node. But there is a requirement where we need to check the list of agents logged in to PEGA phone in the application which is from all the nodes.

What is the best way to achieve this?

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