Posted: 21 Oct 2017 10:39 EDT Last activity: 24 Oct 2017 6:36 EDT
How to get all the Parent cases and related child cases in the application?
I have a requirement to get the labels of all the Parent cases and the related child cases in the application which need to be shown in 2 seperate drop downs. Do we have any OOTB RD/D Page which gives the list of parent cases and the RELATED child cases in the application? If not, can anyone suggest how should we go about this requirement?
After some digging in I did find something - We can run a RD on Rule-Obj-CaseType with pyClassName="The class to which the case types belong to" to fetch the parent cases label. To get the child cases we can take the values from pyCoverableClasses which holds the list of child cases.