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MattE166 Member since 2017 13 posts
Architech Solutions LLC
Posted: 2 years ago
Last activity: 2 years 7 months ago
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How to get Attachment Count using pzAttachmentsCount control to update properly?

For our requirement, we need to have the Attachment Count display and update next to a label that is one section above (the parent section) for where we are able to attach new attachments. The section that contains the attach functionality already has a field that stores the pzAttachmentsCount control and works properly within that section. In the parent section, when we add attachments to a case, it still only updates the control within the attaching section itself and doesn't update when I add in the pzAttachmentsCount control to the parent section.

Both sections are in the same class (Work- class) and use the pzAttachmentsCount control in the same exact way (nothing different per each usage of the control). I have also set up the pages & classes the same way for both sections. The only difference that I can see is that the control within the section where we add attachments has that exact functionality whereas the outer section is a holder for the "attaching" section. Is it possible for this pzAttachmentsCount to be used in the parent section? I was also thinking about trying to store the count from the child "attaching" section onto the clipboard and displaying it in the parent section by referencing that clipboard property. Would be great to hear some thoughts on resolving this issue.

Matt

***Edited by Moderator Marissa to update categories***

User Interface
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