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Posted: June 20, 2020
Last activity: July 5, 2020
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How to get attachments of a case?
We have been asked by Client to provide list of attachments which were submitted by a user in website. How can we download of case?
***Edited by Moderator: Pallavi to update platform capability tags***
Thanks,
Hi B Krishna,
Thanks for posting the query. Please find the below information.
The following new standard page lists allow you to easily reference attachments in your designs:
When a user or system adds an attachment, the system automatically associates the page lists with the case, and populates them when the properties are referred to.
Creating an attachment category in a case type record automatically creates a property reference. See Redesigned Attachment Categories tab on Case Type record.
In addition, you validate the existence of an attachment by referencing the new function alias pxIsAttachmentOfCategoryInCase in a validate record. For example, you can use the properties and a validate record for building when logic that makes it necessary for a user to attach a document of category "SECCompliance" before the case can enter a stage.