ErshaRas Member since 2018 18 posts
Posted: 2 years ago
Last activity: 2 years 4 months ago

How to hide Case Types under Create Menu (in Case Worker Portal)

I have a access group for Case Workers with a access role cloned from PegaRULES:User4.

Through Access Manager & Privileges I have restricted the read & write access to only 1 case type.

But when I log in as a Case worker, I see in my Case Worker Portal under "Create New Menu" still all the case types which are available under the work class. If i click on a case type where I don't have access to, I receive the message that i'm not authorized (which is good). But I need to hide all the case types where the user does not has access to.

How can I achieve that?

***Updated by moderator: Lochan to add Categories***

Case Management
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