Question

9
Replies
4562
Views
Close popover
Shahbaz Rasti (ErshaRas)
Taxonic

Taxonic
NL
ErshaRas Member since 2018 18 posts
Taxonic
Posted: April 19, 2018
Last activity: May 29, 2018
Closed

How to hide Case Types under Create Menu (in Case Worker Portal)

I have a access group for Case Workers with a access role cloned from PegaRULES:User4.

Through Access Manager & Privileges I have restricted the read & write access to only 1 case type.

But when I log in as a Case worker, I see in my Case Worker Portal under "Create New Menu" still all the case types which are available under the work class. If i click on a case type where I don't have access to, I receive the message that i'm not authorized (which is good). But I need to hide all the case types where the user does not has access to.

How can I achieve that?

***Updated by moderator: Lochan to add Categories***

Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.