Question

2
Replies
76
Views
Close popover
ARULDEVAN T.T (Devan)
Virtusa

Virtusa
IN
Devan Member since 2014 34 posts
Virtusa
Posted: May 5, 2020
Last activity: May 8, 2020

How to identify high importance email

Hi All,

Is there a way in PEGA to identify the High importance flagged email.

When PEGA reads a mail using listeners, we need to identify if the mail is marked as high importance.

If anyone have implemented the same, your knowledge will be helpful.

Referred to below thread, but it is closed without solution.

https://collaborate.pega.com/question/email-inbound-property-identifying-high-importance-mails-and-map-clipboard

Thanks

Pega Platform 7.2.2 Conversational Channels Financial Services Lead System Architect Solutions Consultant