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 Sreenivasa Rao Kilaru (SreenivasKilaru)
Cognizant

Cognizant
US
SreenivasKilaru Member since 2014 20 posts
Cognizant
Posted: July 15, 2017
Last activity: July 16, 2017
Posted: 15 Jul 2017 19:20 EDT
Last activity: 16 Jul 2017 22:53 EDT
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How to identify Service Requestor type

I created service which creates case by using svcAddWorkObject activity. Based on requestor type (like APP -- external system or BROWSER -- users), case flow path will be determined in run time.

How to determine the Requestor type in service activity. Is there any OOTB when rule to identify like InBatchRequestor when rule?

Data Integration
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Accepted Solution

Posted: 4 years ago
Posted: 16 Jul 2017 13:50 EDT
Ankur Das (@nkur.das_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

I don't think there is any available out-of-the-box when rule which has this functionality. However, its pretty straightforward to cook up your requirement in your service activity via a Java step below.


return tools.getRequestor().getTypeName();


you can match the above returned requestor type string with the following valid values in subsequent steps.


1. APPLICATION - PRRequestor.sTypeApplication


2. BATCH - PRRequestor.sTypeBatch


3. BROWSER - PRRequestor.sTypeBrowser


4. PORTAL - PRRequestor.sTypePortal