How to implement custom routing for the approval reject stage ?
Hello,
In Pega 7.4, is there a way to define custom routing ( to a decision table ) like in Collect information ? If not, should we use instead Collection information if we want to route assignment based on a decision table ?
What we want to achieve is a to route approval based on a case value and the decision table seems to be the best way to do it.
Thank you,
Hello,
Thank you for your response.
I was able to use this activity on "collect information" but how could I use it to assign approvers on the Approval shape?
Thank you,
Could you check this link. Which may be helpful in approval shape.
I have seen this link and it is quite helpful article from side :)
This can be an option but using Cascaging approval just for a one step approval may lead to more work than necessary.
Do you have any example of using a cascading matrix work for just one step approval?
In your decision table you may get the out come right,so can you try setting taskstatus set method in activity and use the same in your flow.
You may use setTicket or Ticket shape based on your business requirement.
Hello,
I think you can try the Out-Of-The-Box router activity called "ToDecisionTable":