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Posted: 2 weeks ago
Last activity: 1 week 5 days ago
How to implement when rule with Show Smartinfo on change of action
In a section on change action of text, I have included ShowSmartInfo that I need to show only when rule is true. But even if when rule condition is false it pop up ShowSmartInfo with blank window. Any suggestions on how to achieve this?
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Posted: 2 weeks ago
I have to include section instead of msg.
When 'CompareValues' is False then also it shows 'InfoValues' Section
Posted: 2 weeks ago
Just a question : the comparevalue when you are using, does any of those values being modified on the change action where you are calling the smart info section.
In generic, just put "Never" when rule and check if it still shows the blank section or not. If yes, then it is a Pega Product Issue and if Not, means your when rule is not evaluating correctly.
Hi @VandanaL
You can try as below in the Attached Pic,
If it didn't worked, could you please share some screenshots of your requirement.