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Ruchitha Reddy (RuchithaR6824)
Areteans
Senior Consultant
Areteans
GB
RuchithaR6824 Member since 2015 3 posts
Areteans
Posted: June 1, 2020
Last activity: June 1, 2020

How to incorporate SCreen Reader in Pega Chat using pega accessibility ?

Hi. I have below requirement on pega chat. Could you please help me out in resolving this issue.

"Ability for a client to be able to run the Live Chat through a speech reader to detect the client input and agent input."

I have enabled the accessibility. Can anyone please suggest on the further steps.

Pega Chat 8.1 Case Management Financial Services Customer Service Representative