Question
How to increase the RDA timeout /Automation running time out
Team ,
Is there any way to increase RDA /Automation running timeout .
Thanks,
Vasu
Hi anthonymcgriff,
Its not about time out in automation /Openspan , i am asking about time out in Pega PRPC when a case flow action calls automation , now the time out is 60 seconds and my RDA takes 2 minutes .
Thanks,
Vasu
I'm facing the same issue, please post if you get a solution.
Meanwhile, while not totally helpful, I did find this. https://community1.pega.com/community/product-support/question/possible-approach-integrating-pega-rda-invoking-long-running
Thanks
HI,
there is no rule to increase the time out for RDA,The better approach to use long time running automation is RPA.
In RDA approach its not related to time if your automation completed on that situation only the values are populated,if any thing error in the middle of your automation its showing error in pega side other wise its working fine.
@Vasu99
The default timeout can be set at the adapter level.
Example in a web adapter adjust ApplyTimeoutToAllControls and ControlTimeout properties.
Read more about each here Link:http://help.openspan.com/80/Adapters_Interrogation/Web_Adapter_Properties_Methods_and_Events.htm
OR at the control level when using a method like waitforcreate add the method with a parameter which allows the adjustment of timeout.
There are two forms of the method: one with a parameter and one without. See the sample design blocks in this link.
http://help.openspan.com/71/Adapters_Interrogation/WaitForCreate.htm