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LAKSHMI SAI VARA PRASAD THONTA (L.S.V.PRASAD)
Cognizant Technology Solutions India PVT Ltd
LAKSHMI SAI VARA PRASAD THONTA
Cognizant Technology Solutions India PVT Ltd
IN
L.S.V.PRASAD Member since 2019 2 posts
Cognizant Technology Solutions India PVT Ltd
Posted: April 12, 2020
Last activity: July 30, 2020

How to integrate pega with whatsapp to send case details to user whatsapp as message

Hai,

I have a requirement when the user raises a case the case details was sent to his/her whatsapp number is there  any way to achieve this.Just example for bus ticket booking after ticked confirmed it will send the details to whatsapp.i want just like that is there any way to achive this?

Regards,

Vara

 

******Edited by Moderator Marissa to change type from General to Product; update Platform Capability tags****

Pega B2B Fulfillment Control Center for Communications Data Integration