SalnikovN Member since 2013 5 posts
Posted: 3 years ago
Last activity: 3 years 7 months ago

How to investigate interrogation problems within Citrix context?


I'm trying to run an automation within a Citrix context.

I have interrogated some web controls on the Citrix server side. And implemented simple scenario with these controls. The scenario works perfectly in the Local mode.

When I try to run scenario remotly using Citrix context i get the Error, that a control is not matched (full text is below). I did an investigation and found that html is the same and all the match rules should work. The remote browser open the page correctly and I can see it is loaded.

What am I missing? What should I check?

1) Exception Information
Exception Type: OpenSpan.Automation.AutomationException
EventLink: OpenSpan.Automation.EventLink
ThrowingLink: OpenSpan.Automation.EventLink
MachineName: "PEGA-ROBOT-7BJP"
CreatedDateTime: 06.03.2017 16:41:37
AppDomainName: "OpenSpan.Runtime.exe"
ThreadIdentityName: ""
AdditionalInformation: NameValueCollection with 0 items
Message: "Error executing link in Automation: GetCurrencies - From: .Web_Application1.Start() To: GetCurrencies.USDBuy.Properties

The control USDBuy is not matched."
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: Void Execute(System.Object, OpenSpan.Automation.ExecutionEventArgs)
HelpLink: NULL
Source: "OpenSpan.Automation"
HResult: -2146232832

StackTrace Information
   в OpenSpan.Automation.EventLink.Execute(Object sender, ExecutionEventArgs e)
   в OpenSpan.Automation.EventLink.OnReceiveEvent(Object sender, ExecutionEventArgs e)
   в OpenSpan.Automation.ConnectableWorker.FireComplete(Object sender, ExecutionEventArgs e)
   в OpenSpan.Automation.EntryPoint.InvokeMethod(Object[] paramValues, ComponentIdentity callingMethodId, ExecutionEventArgs callingExecutionArgs)
   в OpenSpan.Automation.ConnectableMethod.ExecuteInvoke(Object instance, Object[] parameters, ExecutionEventArgs e)
   в OpenSpan.Automation.ConnectableMethod.DoCustomWork(Object instance, Hashtable inputValueHash, Hashtable outputValueHash, ExecutionEventArgs e)
   в OpenSpan.Automation.ConnectableWorker.DoWork(Object sender, ExecutionEventArgs executionArgs)

2) Exception Information
Exception Type: OpenSpan.Adapters.ControlNotCreatedException
MachineName: "BPM-CITRIXPRE"
CreatedDateTime: 06.03.2017 5:41:37
AppDomainName: "OpenSpan.Runtime.exe"
ThreadIdentityName: ""
WindowsIdentityName: "BPM-CITRIXPRE\Anon000"
AdditionalInformation: NameValueCollection with 0 items
Message: "The control USDBuy is not matched."
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: NULL
HelpLink: NULL
Source: "OpenSpan.Adapters.Web"
HResult: -2146232832

StackTrace Information
   at OpenSpan.Adapters.Web.Controls.WebControl.VerifyElement()
   at OpenSpan.Adapters.Web.Controls.WebControl.get_InnerText()

***Updated by Moderator: Marissa to add SR Details***

**Moderation Team has archived post**

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Robotic Process Automation SR Created
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