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Michael Mueller (MUELM)
PEGA
Principal System Architect
Pegasystems
US
MUELM Member since 2012 5 posts
PEGA
Posted: March 18, 2016
Last activity: April 5, 2016
Posted: 18 Mar 2016 0:41 EDT
Last activity: 5 Apr 2016 0:27 EDT
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How to launch multiple PRPC browser windows to view cases and keep each session unique?

We have an internal application which provides a link to PRPC cases as part of a call center solution,  It appears that if we click on one link to view an initial case, everything works.  If we click on a second link to open a second case; even though we open  a new window, data from the original case is presented (ie data on requestor-level data pages etc.).   If we start a fresh browser session this does not occur.  Is there a way we can build this capability into the link which launches the new ie window?

Case Management
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