How to limit total attachments (not one) size for a case? | Collaboration Center

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Member since 2015

Posted: 3 years ago

Last activity: 3 years 3 months ago

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How to limit total attachments (not one) size for a case?

Hi,

Is there an OOTB way to limit the total size of attachments attached to a case? I know about DSS setting to limit MaximumFileUploadSizeMB but that's only for a single attachment. I want avoid a scenario where say if I attach 'n' of them and total size (i.e. n x MaximumFileUploadSizeMB) reaches to 20+MB

Thanks

Low-Code App Development

Data Integration

Posted: 3 years ago

SusanLiu_GCS

PEGA

replied to Nikhil_Agarwal

Hi,

Please check this pdn article:

https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain…

By default, file attachments are limited to 1GB in size.

Thanks,

Susan

Accepted Solution

Posted: 3 years ago

replied to Nikhil_Agarwal

Wrote a Declare Trigger to calculate total size of attachments.

Posted: 3 years ago

SUDIP_DUTTA

Accenture

replied to Nikhil_Agarwal

Hi Nikhil,

We have a similar requirement in our project. Can you please explain in detail exactly how you are calculating the total size of attachment?