Posted: 18 Dec 2018 6:35 EST Last activity: 16 Jan 2019 4:01 EST
How long are co-browse recordings kept? (retention)
I've been asked how long we keep co-browse recordings for. I'm unable to find this information on the firefly admin portal, implementation guides, technical archtecture etc. From what I can see, i can go back to May in my admin portal but we don't have that many recordings so if it is number based we might not have hit that limit.