AniA1665 Member since 2019 4 posts
Dynamic Solutions Group
Posted: 1 year ago
Last activity: 1 year 2 months ago

How make a parallel process combined to send a summary email of the decision.

Dear all,

I have the following situation as I am fairly new to Pega but need to configure the Workflow to meet the following criteria:

3 approvals that have to happen in parallel and at the end have to send a summary email of the approval status with the approval comments.

If 1 of the approvals Reject, the flow should not continue to the next stage but return to the initial one and if All approve, the flow should continue to the next stage.

The issue is that when I configure the Approve/Reject step and if one of the approvers Reject, the flow is automatically returned to that initial stage and the remaining 2 approvers cannot even enter the stage to approve from their side, as all of the 3 approvers should take action in any case - even if 1 decides to reject, the remaining should have also approved/rejected the case.

Can you please advise how is possible to to this? I was thinking of parallel processing and include a wait step or split join but how to make the separate approval flows execute in parallel and then be combined in the main flow?

Thanks a lot in advance!



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