Question

1
Replies
199
Views
Ani Ancheva (AniA1665)
Dynamic Solutions Group

Dynamic Solutions Group
BG
AniA1665 Member since 2019 6 posts
Dynamic Solutions Group
Posted: July 10, 2019
Last activity: July 10, 2019
Posted: 10 Jul 2019 11:52 EDT
Last activity: 10 Jul 2019 12:45 EDT
Closed

How make a parallel process combined to send a summary email of the decision.

Dear all,

I have the following situation as I am fairly new to Pega but need to configure the Workflow to meet the following criteria:

3 approvals that have to happen in parallel and at the end have to send a summary email of the approval status with the approval comments.

If 1 of the approvals Reject, the flow should not continue to the next stage but return to the initial one and if All approve, the flow should continue to the next stage.

The issue is that when I configure the Approve/Reject step and if one of the approvers Reject, the flow is automatically returned to that initial stage and the remaining 2 approvers cannot even enter the stage to approve from their side, as all of the 3 approvers should take action in any case - even if 1 decides to reject, the remaining should have also approved/rejected the case.

Can you please advise how is possible to to this? I was thinking of parallel processing and include a wait step or split join but how to make the separate approval flows execute in parallel and then be combined in the main flow?

Thanks a lot in advance!

BR,

Ani

Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.