Posted: 11 Dec 2019 18:52 EST Last activity: 8 Apr 2021 16:01 EDT
How to map SR class property value to Customer class Property in decision strategy (created in Customer class))
Am working on a scenario where I need to copy the value stored in SR class property to Customer class property. Have tried doing that in the strategy using Set Property component but not able to do so. Appreciate if someone can help on this. Thanks.
SR Class Property name --> Goal_CC_Count
Customer Class Property name --> Goal_CC_Count
Please refer to the attachment for more details.
***Edited by Moderator: Pooja Gadige to add product details tag, add platform capability tag***
I don't think setting the Customer class property from SR will be the right approach unless the data is transient. Usually the Customer Data will be referred from Strategy to make the Decisions as Customer Data is being loaded from various sources (System Of Record) through nightly batches. Any customer property value set from Strategy expression will be lost once CARs data refreshed.
If there is a need to update the customer property, you can think about acheiving the same through golden source/ETL process to get the customer property populated with the computed value.
Nanjundan Chinnasamy | PEGA Lead Decisioning Architect