Question
Cognizant Technology Solutions India Pvt Ltd
IN
Last activity: 6 Nov 2018 20:02 EST
How to mark mail as read in Outlook after reading mail from Open
Hi ,
I am retrieving the mail using RetrieveEmail method available for Outlook connector. I am reading "Unread" mails only using this method. Once I read mail I need to mark that mail as unread. How can I achieve this functionality?
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Pegasystems Inc.
US
In your screenshot, microsoftOutlookMailProxy1 is an individual mail object. You can update the Unread property to mark it is either Unread (true) or Read (false).
Cognizant Technology Solutions India Pvt Ltd
IN
I am not getting which property you are talking about. Could you please showcase screenshot for my understanding?
Pegasystems Inc.
US
Sure thing. I have attached a screenshot.
Cognizant Technology Solutions India Pvt Ltd
IN
Hi,
Thank you for sharing screenshot. but it will check whether mail has been read or unread.
But, I want to mark specific mail as read. Is that possible?
The screenshot which I have shared is already getting mails which are unread. Then I want to mark that mail as read.
Pegasystems Inc.
US
The last step in my screenshot I am updating the Unread property to false. That marks it as read.