That is the poblem it is a OOTB functionality, and only using a page remove will not help, because it will be saved on PRPC database tables, this is what we want to avoid, to not save this CustomerJourney(Embed-OMFON-CustomerJourney) into CustomerInteractionHistory(n) (Embed-OMFON-CustomerJourney). Somewhere is the code that save the content of CustomerJourney(Embed-OMFON-CustomerJourney) into the database, this is what we need to avoid. Any help?
Posted: 5 years ago
Posted: 6 May 2016 8:29 EDT
Santanu Bhattacherjee (Santanu)
Senior Manager - Sales Automation