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BrahmeswaraRao Member since 2016 37 posts
Posted: November 23, 2015
Last activity: July 14, 2017
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How to open multiple cases at a time in Case Manager Portal

Hello Everybody ,

Currently we are able to open a single case at a time from work list view ,but not multiple cases at a time in case manager portal.

we are customizing the OOTB case manager portal , and user is looking for  open a multiple cases from work list view.

1) Pega OOTB is providing default work list view, in which user can open a single case at a time.

2) To open a multiple cases ,pyCMMyWorklist has been customized by adding the tabbed layout .

WorkList.JPG

3) Work List view.

WLView.JPG

4) opened a case from WL section ,and it has overridden the existing view rather than open it in a new tab.

CaseView.JPG

Please suggest me how to achieve this.

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