Question 1 Replies 164 Views × Close popover Rayan Al Hassanieh (RayanA32) Murex Systems Sal Murex Systems Sal LB View Profile Send Message RayanA32 Member since 2018 8 posts Murex Systems Sal Posted: December 13, 2018 Last activity: January 10, 2019 Posted: 13 Dec 2018 11:46 EST Last activity: 10 Jan 2019 1:51 EST Closed Solved How Pega Outlook Add-in authenticate with Office 365 Hello, How Pega (Sale Automation) Outlook Add-in (in 8.1) authenticate with Office 365 in order to get the attachments from email? Since in Pega 8.1 it doesn't need an impersonation account to work. Does it use an access token provided by Pega or does it use the user cookie? (Or another way?) This functionality is also provided in HFIX-48847 that uses oauth in order to connect to Office 365. Thank you, Rayan ***Moderator Edit-Vidyaranjan: Updated SR details*** Pega Sales Automation Support Case Exists Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 2 years ago Posted: 10 Jan 2019 1:51 EST × Close popover Vidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator Pegasystems Inc. IN View Profile Send Message Vidyaranjan MOD replied to RayanA32 Hi @RayanA32, Checking the SR conversations, I read that the issue is resolved with the note- "after tracing using fiddler and tracing the OOTB activities we understood what we needed and found a solution that we need". So we assume the solution has been achieved. Thanks!