Posted: 15 Feb 2018 15:45 EST Last activity: 16 Feb 2018 16:51 EST
How PEGA uses infrastructure server OS?
We are currently on PRPC 6.1 SP2 and it is deployed on Tomcat web server. Our infrastructure server(VSI) hosting the Tomcat has RHEL 5.x operating system.RHEL 5.x is EOL firm wide and we are asked to migrate to a new infrastructure that uses RHEL 6.x . But, the platform support guide for our version of PEGA shows compatibility only till RHEL 5.x. How is deploying PEGA tied to the underlying OS? What dependencies/ implications does it have? Appreciate your responses.
***Edited by Moderator Marissa to update categories; add SR Details***
If the vendor no longer supports the platform, Pega does not want to be in the position of trying to support Pega on a desupported platform. From the Platform Support Guide:
Pega 7 and older Platform Components: Providers of Platform Components may choose to end support for older versions of their products. A problem may occur with a Platform Component listed in this guide, where this Component is no longer supported by the Provider. If the problem is determined to be related to that Component, it may be necessary to upgrade that component to a version supported by the provider in order for Pega to be able to support that system.
It is certainly possible that PRPC will work on desupported platforms. We are just not testing it, so it is no longer listed in the Platform Support Guide. You should understand that you are staying on the unsupported version at your own risk.