Vinay Vaishnav (VinayV11)
Crochet Technologies Private Ltd

Crochet Technologies Private Ltd
VinayV11 Member since 2017 3 posts
Crochet Technologies Private Ltd
Posted: May 11, 2018
Last activity: September 27, 2018
Posted: 11 May 2018 7:06 EDT
Last activity: 27 Sep 2018 12:50 EDT

How to post reply to tweet from Pega CS Social Application

i am working on pega social integration and i have created a CS social application for Twitter integration.

i am able to fetch tweets using NLP technique and case is also getting created in Case worker portal but

i am not able to figure out how to send a reply to customer's tweet as i am not getting any type of resources for sending response.

Can anybody please provide me with any step-by-step instruction solution for replying to tweet from pega.

and also if anybody can provide step-by-step full guide/doc for twitter and facebook messenger chatbot integration guide for pega.

any help will be highly appreciated.

Pega Customer Service Data Integration
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