How to pre-populate email subject and CC Id
Hi All - I have a requirement where when user clicks on email address link we are supposed to open outlook new email window with email address in To field (which is automatic functionality on click on email address in browser). Can some one please let me know what is the best way to populate Subject line and current operator's email address in the CC field as sson as user clicks on email address on pega application UI?
Accepted Solution
Pegasystems Inc.
CA
You need to use a link. The link must have this as the value:
mailto:<to_email_address>?subject=<subject_here>&cc=<cc_email_address>
JPMC
US
Hi Praneeth Purighalla - Can you please elaborate little more about the approach you are suggesting? I did try the option like <a href=“mailto:abc@gmail.com?subject=My Email SbjectCongrats&cc=xyz@gmail.com&bcc=zxy@gmail.com”> sample text</a> but didn't work.
Updated: 23 Jun 2016 2:10 EDT
PEG
IN
Hi Dhirendra,
I was able to set the "To", "CC" and subject on clicking of link.
I included below code in a section and referred the section in a correspondence rule and sent the email from Pega using "SendEmailNotification" activity.
<html>
<a href="mailto:xxx@gmail.com?subject=test&cc=xxx@gmail.com">Click here</a>
</html>
When I click on Click here link able to open the email with To, CC and subject as below.
Hope this helps!
Regards,
Gangababu G.V
Pegasystems Inc.
CA
Looks like the problem is with the quotation marks you are using. Use simple ones like " instead of smart ones like “ that you are using.
JPMC
US
Thank you Praneeth Purighalla and Gangababu Gollapalli!! It seems issue was with quotes as pointed by Praneeth.