Shatha AlSaada (ShathaA0)

ShathaA0 Member since 2018 2 posts
Posted: May 29, 2018
Last activity: May 29, 2018
Posted: 29 May 2018 8:25 EDT
Last activity: 29 May 2018 12:58 EDT

How to prevent User from creating new case

Hi team,

I have a Question about

How to access the unresolved case "Pending"?

and where pega save these cases data?

I need to prevent the user from creating new case based on some property exist in the unresolved cases.


If the user selected the major as "IT" in one of the unresolved case, I will prevent him now from creating any case with same major until the case status is resolved.

Note: I will check with many properties not only one.

***Edited by Moderator Marissa to update categories***

Case Management
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