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Sudheer Kumar Samudrala (SAMUDRALAS)
Sun Life
Lead System Architect
Sun Life
CA
SAMUDRALAS Member since 2010 3 posts
Sun Life
Posted: March 2, 2017
Last activity: April 3, 2017
Posted: 2 Mar 2017 8:01 EST
Last activity: 3 Apr 2017 0:59 EDT
Closed

How to process a case out of an assignment without user interaction.

I'll brief our requirement below, any help would be greatly appreciated. System displays stages of a case (section: NavigationDisplayProcesses), on click of Continue, system will fetch its current assignment and flow action with highest likelihood will be displayed. requirement is to skip this flow action and continue to next where a screen flow is displayed. Thanks in advance.

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management
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