Posted: 2 Mar 2017 8:01 EST Last activity: 3 Apr 2017 0:59 EDT
How to process a case out of an assignment without user interaction.
I'll brief our requirement below, any help would be greatly appreciated. System displays stages of a case (section: NavigationDisplayProcesses), on click of Continue, system will fetch its current assignment and flow action with highest likelihood will be displayed. requirement is to skip this flow action and continue to next where a screen flow is displayed. Thanks in advance.
As the requirement is flow action should run in the back end this can help.
In the flow at the assignment shape we have a check box named "Allow auto-process". Please check it true and it will ask for a when condition which you can give as true always. Also, here you can specify the required flow action which needs to get processed in back end.