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State Farm
PEGA Robotics Developer
State Farm
TEJAJ365 Member since 2017 2 posts
State Farm
Posted: March 8, 2019
Last activity: March 13, 2019

How to read the subject and body of a .MSG file Using PEGA Robotics?

Condition : I am working on a requirement to automate in PEGA Robotics where I need to program the bot to compose the body and send emails with attachments using a Service Email in Outlook. So that the email notifications are sent to the concerned to take action.

After sending emails bot will move all the sent notifications to a local drive in .MSG format. Bot will continuously check the Inbox for the responses and compare it with the initial sent email where all sent emails reside on a local drive. If no response is received bot has to resend the email with same content and attachments with few additional details.

To achieve this condition bot has to read the .MSG file and compare it with the received response in inbox.

Issue: How can we make the bot to read a .MSG file which is on a local drive.

Note: Since I am using a Shared service mailbox I cannot use outlook connector.

***Moderator Edit-Vidyaranjan: Updated SR details***

Robotic Process Automation Support Case Exists
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