YoheiO57 Member since 2016 8 posts
Posted: September 4, 2018
Last activity: September 19, 2018

How to remove LockInfo(Classless)?

Dear all

How to remove Page of "LockInfo(Classless)" on clipboard.

I have two environments; development and testing. When I create the case at development environment, the page of "LockInfo(Classless)" is not created, but it is created when I create the case at testing environment.

I used tracer and found out difference between two environments. Testing environment have WARN that mentioned "The class MHBK-EMEA-MHBKIBU-Work-IBUCredit is not configured to support locking". Moreover, one of step on tracer shows Access Denied and target class is also MHBK-EMEA-MHBKIBU-Work-IBUCredit.

I'm not sure that Page of LockInfo(Classless), WARN, and Access Denied are relative issue. However, I could find out difference between environments through the investigation is above issue.

If there are individual problems, please kindly let me know how should I approach them.

Best Regards,

Yohei Okamoto

***Edited by Moderator Marissa to update platform capability tags****c

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