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VinayV11 Member since 2017 3 posts
Crochet Technologies Private Ltd
Posted: 2 years ago
Last activity: 2 years 2 months ago
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How to reply on customer's tweet from Pega CS Application

i am working on pega social media integration and i have created a CS social application for Twitter integration.

i am able to fetch tweets using NLP technique (Data Set, Data flow, Text Analytics) and case is also getting created in Case worker portal but

i am not able to figure out how to send a reply to customer's tweet as i am not getting any type of resources for sending reply to tweet.

Can anybody please provide me with any step-by-step instruction solution for my above issue.

Thank you,

Vinay

Pega Customer Service
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