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Brahmeswara Rao (Brahmesh@)
Capgemini
Developer
Capgemini
SE
Brahmesh@ Member since 2013 155 posts
Capgemini
Posted: May 11, 2021
Last activity: May 25, 2021
Posted: 11 May 2021 11:01 EDT
Last activity: 25 May 2021 13:36 EDT

How to Requeue Now-Processing Queue Items

We have many SLA events that are stuck at Now-Processing status (reason could be, the application server was restarted exactly during the same time ), However, those queue items are not processed later by the SLA agent, I don't see any option to re-queue/restart them from the landing page (like we have it for broken queue )..

I tried to requeue them using requeue function that is being used for broken queue but it didn't work .I thought ,The function (getSystemOperationsProvider().getQueueManagementAPI().requeue(itemList)) is built for broken queue only .

How do we handle those queue items programmatically? , what are properties to be updated/reset on the queue page to make it active? 

Does HFix-40048 still apply to 7.3.1?  

Pega Platform 7.3.1 System Administration Case Management Financial Services