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SwethaG7 Member since 2016 4 posts
JPMorganChase
Posted: 3 years ago
Last activity: 3 years 6 months ago
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How to reset step level SLA - Is there any activity similar to Work(ActionChangeWorkSLA) or Assignment(ActionChangeAssignementSLA) to reset step level SLA's

Hi All,

I have a step level sla , wanted to reset this SLA based on few conditions. do we have any OOTb activities to do that.

And where does the prpc store the goal and deadline times for step level sla ?

***3/16/17- Updated by Moderator, Maryrita: Moved to Product Support from Applications.***

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