Question1Replies4027Views SwethaG7 Member since 2016 4 posts JPMorganChase Posted: 3 years agoLast activity: 3 years 6 months ago Closed How to reset step level SLA - Is there any activity similar to Work(ActionChangeWorkSLA) or Assignment(ActionChangeAssignementSLA) to reset step level SLA'sHi All,I have a step level sla , wanted to reset this SLA based on few conditions. do we have any OOTb activities to do that.And where does the prpc store the goal and deadline times for step level sla ?***3/16/17- Updated by Moderator, Maryrita: Moved to Product Support from Applications.*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoHaritha12 PEGA replied to SwethaG7Hi, I dont think, there is ootb activity to reset the step level sla. On clipboard, on the below page, you can identify the information regarding the sla applied at step level In the later versions of pega, Pega7.2 , each step is considered as an assignment. So you can make use of pxAdjustSLA to reset or adjust the sla timings.