Question2Replies44Views SwethaG7 Member since 2016 4 posts JPMorganChase Posted: March 16, 2017Last activity: March 16, 2017 Closed How to reset step level SLA - Is there any activity similar to Work(ActionChangeWorkSLA) or Assignment(ActionChangeAssignementSLA) to reset step level SLA'sHi All,I have a step level sla , wanted to reset this SLA based on few conditions. do we have any OOTB activities to do that.And where does the prpc store the goal and deadline times for step level sla ?***Updated by moderator: Lochan to add Categories*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoHaritha12 PEGA replied to SwethaG7Hi, I dont think, we have ootb activities to adjust the sla present at the step level. But the information regarding the step level sla will be stored on the clipboard page as below The testsla I applied here, is a step level SLA Note that from 7.2.1, each step is considered as an assignment. So you can utilize pxAdjustSLA flowaction to adjust the values. Posted: 3 years agoSwethaG7 JPMorganChase replied to Haritha12Thanks Haritha, Do we have any OOTB activities to reset flow and stage level SLA's.