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Venkata Sandeep Kumar Pamidamarri (SandeepPamidamarri)
StudyGroup
Pega Architect
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AU
SandeepPamidamarri Member since 2020 6 posts
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Posted: August 21, 2020
Last activity: January 5, 2021

How to restore archived case in a Pega Cloud Archival approach?

We followed the scheduling case archival approach for Pega Cloud. The solution archives case zip files to the Amazon S3 secondary storage.

Documentation link

https://community.pega.com/sites/default/files/help_v81/procomhelpmain.htm#data-/data-retention-/data-retention-policy/cm-scheduling-case-archival-tsk.htm

It is working as expected. "Data-ArchivalMetadata" showing the results of the archived cases and respective S3 bucket locations. The search of the Archived Work Items shows only the exposed columns in the case information section with a case status as Archived

I have a question around on how to restore the archived work items into the transaction database? 

The business can ask to restore the archived work item for auditing purposes. 

 

***Edited by Moderator Marissa to update Support Case Details; change type from General to Product***

Pega Cloud 2.1 Cloud Services Pega Cloud Education Lead System Architect Support Case Exists