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SandeepPamidamarri Member since 2020 5 posts
StudyGroup
Posted: 2 months ago
Last activity: 3 weeks 3 days ago

How to restore archived case in a Pega Cloud Archival approach?

We followed the scheduling case archival approach for Pega Cloud. The solution archives case zip files to the Amazon S3 secondary storage.

Documentation link

https://community.pega.com/sites/default/files/help_v81/procomhelpmain…

It is working as expected. "Data-ArchivalMetadata" showing the results of the archived cases and respective S3 bucket locations. The search of the Archived Work Items shows only the exposed columns in the case information section with a case status as Archived

I have a question around on how to restore the archived work items into the transaction database? 

The business can ask to restore the archived work item for auditing purposes. 

 

***Edited by Moderator Marissa to update Support Case Details; change type from General to Product***

Pega Cloud 2.1 Cloud Services Pega Cloud Education Lead System Architect SR Exists
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