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Santhosh Kumar Pandiarajan (SANTHOSH8208)
Accenture

Accenture
IN
SANTHOSH8208 Member since 2013 1 post
Accenture
Posted: February 13, 2018
Last activity: February 13, 2018
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How to Restrict S-case Tab count in CPM Framework

User has CSC 7.22 on Pega 7.2.2 in their application. Currently they are able to open maximum of 16 tabs. This count includes interaction cases (I-case) and intent type cases (S-cases).
But they have a requirement where they want to open 3 I-case tabs alone irrespective of S-cases count and looking for any possibility of restricting the tab count as I-cases alone.

***Updated by moderator: Lochan to update Categories; tag SR to post***

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