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SANTHOSH8208 Member since 2013 1 post
Accenture
Posted: 2 years ago
Last activity: 2 years 7 months ago
Closed

How to Restrict S-case Tab count in CPM Framework

User has CSC 7.22 on Pega 7.2.2 in their application. Currently they are able to open maximum of 16 tabs. This count includes interaction cases (I-case) and intent type cases (S-cases).
But they have a requirement where they want to open 3 I-case tabs alone irrespective of S-cases count and looking for any possibility of restricting the tab count as I-cases alone.

***Updated by moderator: Lochan to update Categories; tag SR to post***

Pega Customer Service SR Exists
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