How to restrict an user to download an attachment?
Good day, I'm using PEGA Infinity 8.1.5 And I'm trying to restrict users from downloading an attachment received from a case and I would like to know what would be the best approach to complete this, thank you in advance.
***Edited by Moderator Marissa to update Product, Version, and Platform Capability tags****
Thanks for the tip. I checked the article and follow the steps to restrict with when, because of my requirements, it is the best approach. However I encounter an issue with this approach, no matter how is set, I'm still able to download the file, and I need to restrict that.
Right now I made an Attachment Category and set with when rule to only view, edit and delete, and the Never rule to only create.
I'm attaching an example of a user who can only create, and as you can see is working, but he can download.
I did some trace and it seems to be that it runs some other when/activities to download the file apart from the attachment categories .