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Subba Ramanjaneyulu Vishvanatham (SubbaRamanjaneyuV6222)
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SubbaRamanjaneyuV6222 Member since 2016 2 posts
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Posted: October 5, 2016
Last activity: October 17, 2016
Posted: 5 Oct 2016 15:10 EDT
Last activity: 17 Oct 2016 4:56 EDT
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How to Rotate Pega CTI log file on a Daily basis ?

What is the default pega cti log rotation setting ?

Currently pega is generating a new file on every restart. So i want to change this by generating the file on a daily basis like other files.

It can be done by adding some code in prlogging.xml file and aslo from the designer studio.

1. What is the exact code which i need to add in the prlogging.xml ? i see many codes in pdn

2.Pega mentioned in the below document we can change it from designer studio. But for some reason i am not getting that option. Any help on this 2 questions would be highly appriciated.

https://pdn.pega.com/documents/pegacall-configuration-and-operations-guide-cti-link-engine-avaya-aes-cti-7133-0  (124 page)

I have raised an SR and but unfortunately they closed saying post your question in PSC.

***Updated by Moderator: Vidyaranjan. Removed user added #helpme, FAQ and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option***

***Updated by Moderator: Marissa to update SR Details***

Pega Customer Service Enterprise Application Development Dev/Designer Studio System Administration Support Case Exists
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