Question 1 Replies 145 Views × Close popover pramod k (pramodk8735) Anthem Blue Cross and Blue Shield Anthem Blue Cross and Blue Shield IN View Profile Send Message pramodk8735 Member since 2018 2 posts Anthem Blue Cross and Blue Shield Posted: March 23, 2018 Last activity: March 26, 2018 Posted: 23 Mar 2018 5:56 EDT Last activity: 26 Mar 2018 7:54 EDT Closed how to route workitem from workbasket report defination to worklist RD while click on case id. Hi All, I have a requirement to route work item from WB rd to worklist RD when click on case from Workbasket RD(Report defination). Thanks Pramod kotha Pega Customer Service Enterprise Application Development Dev/Designer Studio Reporting User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 26 Mar 2018 7:54 EDT × Close popover Santanu Bhattacherjee (Santanu) PEGA Manager CRM - Field Service Pegasystems Inc. IN View Profile Send Message Santanu PEGA replied to pramodk8735 1. Configure an on-click activity 2. The activity should get the ins key of the clicked item and perform a reassign to the operator who clicked 3. Perform a refresh in order to show the updated item list. Refer Ui Gallery Grid actions / pxUIGalleryRowEditingWrapper to understand it better.