Hi,

You mean encrypted emails ?

Have you checked this article.

https://community.pega.com/sites/default/files/help_v82/procomhelpmain.htm#howto/howto2/digitallysignedemail.htm

hi gundk,

Thanks for your response.

I need the email to be classified as 'Confidential'  or 'Highly Confidential' by Pega.

Hi,

There is an option called confidential in gmail. Please find the attached document for the same how a confidential email looks. Are you looking for the same. What exactly you want to achieve. In gmail we can send theconfidential mail in different ways like, content of the mail will expires after mentioned time interval, And email with pass code protected where it will ask for the recipent mobile number to send the code to see the content of the email.

Sensitivity headers are used to allow the sender to describe how private the message is, by defining if it is personal, private, or company confidential.

Pega platform has no support to set sensitivity headers while sending outbound emails. 

It can be an enhancement for the future.