I am trying to send email to others who are out side people(non PEGA users), but it won't happens. please tell me how to achieve it by step by step. what the thing we have to take into consider to achieve above thing.
***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***
Can you please specify the method which you are using to send email to non-Pega users - In an activity or Send email shape? Can you please send us the configuration screenshots? Do you observe any errors in the logs for email failures?
I am using email Wizard in the Designer studio. In that, I made a mistake regarding network connection and I am trying to send an email through my personal mail, in my personal mail I didn't change the security options. Finally, it works with small changes.
Yes, I partially agree with the second point, we can send the mails by changing the security options in our mail account. Anyway, I got the result. I used email wizard in integration in the designer studio to achieve it.