Posted: 24 Aug 2015 21:04 EDT Last activity: 10 Sep 2015 20:36 EDT
How to set the Case Status to anything other than "Pending-PolicyOverride" when using Policy Overrides functionality
I would like to conditionally set the Case Status when using Policy Overrides. However the status appears to be hard coded with the value "Pending-PolicyOverride" and the activity controlling the value is Final, Internal.
I have tried setting it within the invegation flow, but the Update Status activity step also happens to be called after the investation flow is launched.