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Julian Cowan (cowaj)
PEGA
Lead System Architect
Pegasystems Inc.
AU
cowaj Member since 2014 2 posts
PEGA
Posted: August 24, 2015
Last activity: September 10, 2015
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How to set the Case Status to anything other than "Pending-PolicyOverride" when using Policy Overrides functionality

I would like to conditionally set the Case Status when using Policy Overrides. However the status appears to be hard coded with the value "Pending-PolicyOverride" and the activity controlling the value is Final, Internal.

I have tried setting it within the invegation flow, but the Update Status activity step also happens to be called after the investation flow is launched.

Any suggestions appreciated!

Case Management Low-Code App Development
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