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MohammadS4753 Member since 2013 48 posts
Accenture
Posted: 3 years ago
Last activity: 3 years ago
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How to set co-browse session fit content without scroll bars and apply the scroll bar to the top screen, AS it looks too small to the user.

Hi,

I have a requirement where user initiate chat and co-browse session with external users, for this scenario we implemented Chat and Co-Browse as suggested by pega and it is working. we are facing issue with the co-browse screen displayed at the bottom as it is too small. we tried below two approach to mitigate the issue, but it is going into never ending loop. Any solution would be helpful.

  • In the portal “CPMInteractionPortalWorkArea”, we have configured to call Harness “CSHome” with “Size To Content” as enabled. This way the Co browse screen fits without scroll bars but, this is triggering some loop which is never ending.
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