Question
How to set customer and action context to a microsite link for the web channel
Is it possible to set the customer and action context to the microsite link for the web channel as is done for the email channel?
My idea is to set the microsite url as a "Click-thru URL" of the action, then when the microsite is started provide greetings to the customers using first and last name properties and present activity detail in similar fashion as if it the routing come from a email.
Hello @bogap
Thanks for the quick response.
Unfortunately it is not the requirement, I am looking on how to contextualize the microsite url with the Customer and Action.
The article does not indicate how can I pass contextual information for when the microsite is started; certainly a microsite is a just case type,
I have seen that the URL for a microsite, when adding a microsite button to an email treatment, is as follows (at design time):
https://[SYSTEM]/prweb/PRHTTPService/MKT/RH/POREv2?Px=[ENCRIPTED?]
I do not know how the encrypted string is generated. When the email is created it should contain some identifier that allows later Paga to set the customer id and action/offer id in the Primary page of the microsite so the LoadSupportingData activity can retrieve the data. This LoadSupportingData activity is part of the microsite template (I mean Pega adds it when a new microsite is created).
Do you know how that encripted part can be created? Could I just copy the URL from an email treatment to web treatment and should that be enough to allow the contextualization of the microsite with the desired information?
Thanks and best regards
-Javier
Hello Francisco,
I think you requirement is same like launching the work object along with portal through email link, which is possible with SnapStart link or using pyWorkLinkWithLabel rule to configure the url.
Sample SnapStart link:
[protocol]://[domain]:[port]/[path]?pyActivity=pyMobileSnapStart&Action=openWorkByHandle&InsHandle=[pzInsKey]
For further details please go through below link.
https://community.pega.com/sites/default/files/help_v82/procomhelpmain.htm?portalThreadName=STANDARD&portalName=Developer#mobile/concepts/mob-use-snapstart-module-outside-sdk-con.htmhttps://community.pega.com/sites/default/files/help_v82/procomhelpmain.htm?portalThreadName=STANDARD&portalName=Developer#mobile/concepts/mob-use-snapstart-module-outside-sdk-con.htm