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SamanthaC9484 Member since 2016 3 posts
Cisco Systems
Posted: November 11, 2016
Last activity: November 24, 2016
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How to set up KPI for use in VBD in Pega 7.2

I am trying to compare outcomes from 2 data flows in VBD in Pega 7.2.

I completed the DSM courses for Pega 7.1 but feel that there are changes between 7.1 and 7.2 that are difficult to understand for new Pega users like myself. 

First off, I am having some difficulty understanding how to create KPIs for use in VBD in Pega 7.2. I have set up data flows and they run correctly, but don't understand how to incorporate these data flows into VBD. 

It seems that I need to define KPIs first, but I am having trouble understanding how to do this. Specifically, I don't understand how to complete the Define New Outcome section (where does the information come from, field doesn't autopopulate...)

I found the information on Pega on Adding a KPI (https://pdn.pega.com/sites/pdn.pega.com/files/help_v721/procomhelpmain.htm#dsm/tasks/dsm-vbd-adding-kpi-tsk.htm?Highlight=create kpi) to be vague for a new Pega user. 

If anyone could provide a concrete example of how to incorporate Data Flow information into VBD in version 7.2 it would be very helpful. Also, any information that could be provided to better understand how to defined KPI outcomes would be appreciated.

***Moderator Edit: Vidyaranjan| Updated Categories***

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