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MBAFC
Posted: 4 years ago
Last activity: 4 years 7 months ago
How to Set the pzCustomerId in the interaction history.
I wan't get the relationship between the customer and the interaction from the interaction history.
After Run the Interaction with the Customer ID.For example the customer id was set to 123.
however the value of the customer id always set 1 to the property pzCustomerId.
Posted: 4 years ago
Posted: 4 years ago
Thanks for your hint.
I will try to do that.
Sometimes I don't have an answer, but I have suggestions about how to investigate:
1) Since pzCustomerId starts with "pz", it is a core-level property rather than on introduced by a framework application, so I suggest searching the help file and the PDN for info about how this property is used, as well as look at the "history" and "usage" tabs of the property ruleform.
Also, do content-search and rule-referencing on this property name to see what code actually manipulates and interrogates this property. /Eric