Question

3
Replies
526
Views
Close popover
Vyas Raman Rao Loka (Vyas Raman Loka)
OPTUM
Vyas Raman Rao Loka
OPTUM
IN
Vyas Raman Loka Member since 2017 8 posts
OPTUM
Posted: June 20, 2019
Last activity: August 29, 2019
Closed

How to Setup Email Channel and Text Extraction

Hello,

I was trying to setup Email Channel I followed steps of configuration of Email Channel Pega community documentation.

But I'm having trouble to create a topic and use it for intelligent routing also the entity extraction to create custom entity types to extract and map to Work Object properties.

Can anyone who is familiar with the process of the setup help me in understanding how exactly it works.

Thanks,

Vyas Raman Loka.

Pega Customer Decision Hub Pega Platform Conversational Channels Data Integration Decision Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.