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SunnyS68 Member since 2013 3 posts
BNY Mellon
Posted: 5 years ago
Last activity: 5 years 1 month ago
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How to show the EmailBody display format of inbound emails sent as plain text instead of HTML

When an email is sent as Plain Text instead of HTML, the EmailBody shown using RichTextEditor is not showing as it's sent and seen in outlook. The same works fine if the mail is sent as HTML. How to preserve the format on sending as Plain Text?

Message Data on Service Email is mapped as it's shown below

MessageData.JPG

User Interface
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