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Pegasystems Limited
Posted: September 24, 2018
Last activity: September 25, 2018
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How skip Assigments section.
Hello!
I am using Pega 7.4.
I am need to elluminate Assigments section, when client pass in Resents. Client must view case but not open Assigments.
Thanks!
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Posted: 2 years ago
Hello,
I need to go from RECENT to the case without Review harness
Posted: 2 years ago
Maybe this conversation can help: https://community1.pega.com/community/pega-support/question/pass-case-recents-without-assignments
Hello,
When you open your case from "Recent" I think you get the REVIEW harness screen so maybe you can customize the harness to have a special "RECENT" one and remove available link to open assignment from there.