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Ramonm02 Member since 2015 9 posts
EY
Posted: January 25, 2016
Last activity: February 2, 2016
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How to stop wrap up if Intent has validation error in CPM

Hi,

May I ask for assistance if possible to stop wrapping up in the Interaction when there is still open intent task with validation error.

We want to force the user to populate the field in the Intent task before wrapping up. We are using CPM 7.1.3 and Pega 7.1.8

Thank you for your kind assistance.

Regards,

Ramon

Message was edited by: Vidyaranjan Av 

Edited- CPM1.7.3 and Pega 1.7.8

Pega Customer Service Case Management User Interface
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